Call-centre speech · অসমীয়া
Assamese Call Centre Speech Data
Simulated and consented real-world contact-centre audio in Indian languages, recorded over telephony-grade channels so it matches the bandwidth your production system actually sees. This page covers how that works specifically for Assamese, where assamese has the voiceless velar fricative /x/, unique among major indian languages and routinely mis-modelled.
- Language
- Assamese (as-IN)
- Dialects covered
- 4
- Typical programme
- 100-500 hours
- Cities
- Guwahati, Jorhat, Dibrugarh
What changes when the language is Assamese
The service specification stays constant across languages; the linguistics do not. For Assamese, three things drive the design of a call-centre speech programme.
- Assamese has the voiceless velar fricative /x/, unique among major Indian languages and routinely mis-modelled
- Dialect spread: Kamrupi, Goalparia, Upper Assam (Sibsagar standard), Barak Valley contact varieties
- Assamese speech mixes Hindi, English and Bengali, with substantial contact influence in Barak Valley and tea-garden communities.
Technical specification
| Parameter | Standard |
|---|---|
| Channel | 8 kHz narrowband telephony plus 48 kHz reference where required |
| Codec | G.711 / Opus simulated to match your stack |
| Structure | Agent and customer on separate channels |
| Scenarios | Billing, delivery, KYC, recharge, collections, support, sales |
| Emotion | Neutral, frustrated and escalated variants on request |
Assamese cohort design
Expect longer fielding times and higher per-hour cost than for Hindi or Marathi; the speaker pool with transcription-grade literacy is smaller.
| Dimension | Typical split | Why it matters for Assamese |
|---|---|---|
| Gender | 50 / 50 | Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition |
| Age | 18-25: 30%, 26-40: 40%, 41-60: 30% | Older speakers retain conservative Assamese forms that younger urban speakers have lost |
| Region | Assam / Arunachal Pradesh / parts of Nagaland and Meghalaya and others | Dialect spread across 4 recognised varieties |
| Education | Mixed, including below-graduate | Prompt-reading fluency correlates with education and skews prosody |
| Condition | Studio / quiet room / field | Match the noise profile of your deployment |
Process
- Scenario library built from your call taxonomy
- Agent-side speakers briefed on your script and tone
- Recording over the specified codec path
- Transcription with intent and outcome labels
- Delivery with per-scenario counts
Assamese-specific quality rules
- Bengali characters substituted for Assamese ৰ / ৱ
- Goalparia and Kamrupi forms standardised to Sibsagar Assamese
- Tea-garden community speech excluded because transcribers cannot handle it
Narrowband is simulated at capture time, not by downsampling clean studio audio, which would leave unrealistic artefacts.
Deliverables
- Dual-channel call audio
- Verbatim transcripts
- Intent, outcome and sentiment labels
- Scenario coverage matrix
Worked example
A representative Assamese call-centre speech engagement: 100 hours from 300 speakers, 50/50 gender, ages 18-45, spread across Guwahati, Jorhat, Dibrugarh, recorded to the specification above and delivered in WAV with a per-utterance manifest.
Timeline: 3-6 weeks for 100-250 hours.
Where this data is missing today
Extremely low-resource. Almost no spontaneous Assamese speech data exists publicly, and non-standard dialects have none.
Frequently asked
How much does Assamese call-centre speech cost?
Priced per delivered hour or unit against a written spec. The cost drivers for Assamese are dialect spread, demographic narrowness and recording condition, in that order.
Which Assamese dialects are included?
By default Kamrupi, Goalparia, Upper Assam (Sibsagar standard), Barak Valley contact varieties and others, tagged per speaker. You can also commission a single-dialect corpus if you are targeting one region.
Can you deliver Assamese data in our format?
Yes. Dual-channel call audio is the default, but naming, schema and directory structure follow your pipeline.
How long does a Assamese programme take?
3-6 weeks for 100-250 hours.
Request a Assamese call-centre speech quote
Hours, speakers, dialects, deadline. Send what you have.