Assam · Call-centre speech
Call Centre Speech Data in Guwahati
Simulated and consented real-world contact-centre audio in Indian languages, recorded over telephony-grade channels so it matches the bandwidth your production system actually sees. In Guwahati, this runs from our local studio setup: Booth plus partner field teams across Assam.
- City
- Guwahati, Assam
- Languages here
- 3
- Turnaround
- 3-6 weeks for 100-250 hours.
Languages recorded in Guwahati
- Assamese
- Bengali
- Hindi
Local dialect profile
Kamrupi and standard Assamese; gateway to Upper Assam and Barak Valley fielding.
The only practical base for Assamese collection at scale.
Technical specification
| Parameter | Standard |
|---|---|
| Channel | 8 kHz narrowband telephony plus 48 kHz reference where required |
| Codec | G.711 / Opus simulated to match your stack |
| Structure | Agent and customer on separate channels |
| Scenarios | Billing, delivery, KYC, recharge, collections, support, sales |
| Emotion | Neutral, frustrated and escalated variants on request |
Process
- Scenario library built from your call taxonomy
- Agent-side speakers briefed on your script and tone
- Recording over the specified codec path
- Transcription with intent and outcome labels
- Delivery with per-scenario counts
Deliverables
- Dual-channel call audio
- Verbatim transcripts
- Intent, outcome and sentiment labels
- Scenario coverage matrix
Why Guwahati for this work
The only practical base for Assamese collection at scale.
Booth plus partner field teams across Assam. Sessions here follow the same template as every other city in the network, so a multi-city cohort stays acoustically consistent.
Frequently asked
Do you have a studio in Guwahati?
Booth plus partner field teams across Assam.
Which languages can you collect in Guwahati?
Assamese, Bengali, Hindi. Other languages are possible where migrant communities are present, with residence and nativeness screening.
Can sessions run outside the studio?
Yes. Field recording in homes, vehicles and public spaces is available where your deployment conditions require it, with noise profiles documented per session.
Book call-centre speech in Guwahati
Send the language, speaker count and conditions.