Maharashtra · Call-centre speech
Call Centre Speech Data in Nagpur
Simulated and consented real-world contact-centre audio in Indian languages, recorded over telephony-grade channels so it matches the bandwidth your production system actually sees. In Nagpur, this runs from our local studio setup: Partner booth with mobile capture for surrounding districts.
- City
- Nagpur, Maharashtra
- Languages here
- 2
- Turnaround
- 3-6 weeks for 100-250 hours.
Languages recorded in Nagpur
- Marathi
- Hindi
Local dialect profile
Varhadi Marathi, materially different from Puneri standard and largely missing from public corpora.
The key site for Vidarbha dialect coverage.
Technical specification
| Parameter | Standard |
|---|---|
| Channel | 8 kHz narrowband telephony plus 48 kHz reference where required |
| Codec | G.711 / Opus simulated to match your stack |
| Structure | Agent and customer on separate channels |
| Scenarios | Billing, delivery, KYC, recharge, collections, support, sales |
| Emotion | Neutral, frustrated and escalated variants on request |
Process
- Scenario library built from your call taxonomy
- Agent-side speakers briefed on your script and tone
- Recording over the specified codec path
- Transcription with intent and outcome labels
- Delivery with per-scenario counts
Deliverables
- Dual-channel call audio
- Verbatim transcripts
- Intent, outcome and sentiment labels
- Scenario coverage matrix
Why Nagpur for this work
The key site for Vidarbha dialect coverage.
Partner booth with mobile capture for surrounding districts. Sessions here follow the same template as every other city in the network, so a multi-city cohort stays acoustically consistent.
Frequently asked
Do you have a studio in Nagpur?
Partner booth with mobile capture for surrounding districts.
Which languages can you collect in Nagpur?
Marathi, Hindi. Other languages are possible where migrant communities are present, with residence and nativeness screening.
Can sessions run outside the studio?
Yes. Field recording in homes, vehicles and public spaces is available where your deployment conditions require it, with noise profiles documented per session.
Book call-centre speech in Nagpur
Send the language, speaker count and conditions.