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Dataset specification · Pilot cohort

100 speakers of Bengali Telephony Speech

A pilot cohort build of 100 speakers of Bengali telephony speech. Establishing whether a cohort definition is recruitable at all before it is scaled. Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

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Structured dataset packages ready for delivery — 100 speakers of Bengali Telephony Speech
Volume
100 speakers
Scale
Pilot cohort
Per speaker
10–20 minutes of accepted audio per speaker
Accepted yield
50–60% of recorded time is accepted
01

How Bengali telephony speech is captured

Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

Scenario-driven calls between a caller and an agent or IVR flow, each leg recorded separately, across a deliberate spread of handsets and network conditions.

Yield at this style: 50–60% of recorded time is accepted. Dropped calls, network artefacts beyond tolerance and unusable legs are discarded. Real network conditions are the point of the style and also its main cost.

Pilot cohort — what the build is actually made ofCitiesOneStudiosA single treated roomRecruitersOne coordinatorAudio yield~50 hours at 30 minutes…Sessions per day6–8Team1 coordinator, 2 engine…
02

The specification

FieldValue
LanguageBengali (bn-IN, Bengali)
Volume100 speakers
Equivalent50 hours at 30 minutes per speaker
Speech typeTelephony Speech
Per speaker10–20 minutes of accepted audio per speaker
Sample rate8 kHz narrowband, matching what a deployed contact-centre model actually receives
CodecG.711 and AMR-NB captured explicitly, with the codec recorded per call in the manifest
LegsCaller and agent recorded on separate legs, never as a mixed call recording
Network conditionsHandset type, network carrier and packet-loss events logged per call
DialectsKolkata standard (Rarhi), Sylheti-influenced, Rangpuri / North Bengal, Medinipuri
TranscriptionVerbatim, native-speaker, second-pass reviewed
Audio QC engineer inspecting waveforms and spectrograms — supporting 100 speakers of bengali telephony speech
Audio QC engineer inspecting waveforms and spectrograms
03

Designing the call flows for Bengali

  • Call scenarios drawn from real contact-centre intents: balance enquiry, complaint, booking change, escalation
  • IVR flows scripted with deliberate mis-entry and barge-in paths, since those are where deployed systems fail
  • Handset spread specified up front — low-end Android, feature phone, landline — because handset variance is a real acoustic axis
  • Background conditions varied on purpose: street, vehicle, indoor, since real callers are rarely in quiet rooms
  • Built against Bengali specifically: Inherent vowel is realised as /ɔ/ or /o/, which breaks G2P rules copied from Devanagari-based systems
  • Code-mixing handled explicitly rather than edited out — Kolkata professional speech mixes English heavily; rural West Bengal much less. A single 'Bengali' dataset without register tags conflates two very different acoustic and lexical distributions.
04

Running a pilot cohort Bengali build

Three to four weeks, almost entirely determined by how narrow the screening criteria are.

A single delivery with the full demographic report, since the cohort report is the point of a build this size.

Tag every speaker as Indian Bengali and record district of origin; mixing in Bangladeshi speech without tags is a common and costly dataset defect.

ParameterAt this volume
CitiesOne — Kolkata, Siliguri
StudiosA single treated room
RecruitersOne coordinator
Audio yield~50 hours at 30 minutes per speaker
Sessions per day6–8
Team1 coordinator, 2 engineers, 3 transcribers
05

Cohort design

At 100 speakers the cohort is deliberately simplified: two or three dialect groups rather than the full spread, with quotas enforced in aggregate. A build this size cannot support per-cell targets and should not claim to.

Recruitment must be stratified by handset and carrier as well as by dialect, which adds a screening axis the other styles do not have.

DimensionTypical splitWhy it matters for Bengali
Gender50 / 50Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition
Age18-25: 30%, 26-40: 40%, 41-60: 30%Older speakers retain conservative Bengali forms that younger urban speakers have lost
RegionWest Bengal / Tripura / Assam (Barak Valley) and othersDialect spread across 5 recognised varieties
EducationMixed, including below-graduatePrompt-reading fluency correlates with education and skews prosody
ConditionStudio / quiet room / fieldMatch the noise profile of your deployment
06

Bengali-specific considerations

  • Inherent vowel is realised as /ɔ/ or /o/, which breaks G2P rules copied from Devanagari-based systems
  • Kolkata professional speech mixes English heavily; rural West Bengal much less. A single 'Bengali' dataset without register tags conflates two very different acoustic and lexical distributions.
  • Indian Bengali is under-collected relative to Bangladeshi Bengali, and North Bengal and Tripura varieties are almost entirely missing.
07

Quality gates for telephony speech

  • Codec and sample rate verified per file, rejecting any studio audio that has been downsampled to fake a telephony path
  • Echo and double-talk checked on both legs
  • DTMF events verified against the call log
  • Level normalisation applied per leg, since handset output levels vary far more than studio microphones do
  • Three sibilant characters chosen inconsistently for the same sound
  • Bangladeshi vs Indian Bengali orthographic conventions mixed within one dataset

100% content QA, plus per-speaker demographic verification against the screening record.

08

What goes wrong on telephony speech sessions

  • Studio audio downsampled to 8 kHz and passed off as telephony, which has none of the codec or packet-loss characteristics that matter
  • Echo and double-talk that make the agent leg unusable
  • Carrier and handset monoculture, producing a corpus that only represents one acoustic path
  • Over-clean recordings from participants who move somewhere quiet to take the call, defeating the purpose
09

Risks at pilot cohort in Bengali

Cost at this band is driven by: Screening narrowness dominates; the recording itself is a minor cost at this size.

  • Narrow criteria can make a cohort unrecruitable at any price, which is exactly what this band exists to find out
  • 100 speakers cannot support per-dialect evaluation — treat the results as directional
  • Bengali carries 5 recognised varieties across West Bengal, Tripura, Assam (Barak Valley), so the quota matrix is wider than the headline volume suggests
  • Indian Bengali is under-collected relative to Bangladeshi Bengali, and North Bengal and Tripura varieties are almost entirely missing.
10

Deliverables

  • WAV audio to your naming convention, with the per-file manifest
  • Verbatim Bengali transcripts with utterance-level timestamps
  • Call metadata: duration, codec, handset class, carrier, packet-loss events
  • Intent label per call and per turn
  • DTMF and hold, transfer and barge-in events
  • Agent and caller leg identifiers
  • Per-speaker metadata: age band, gender, region, dialect, education band
  • Consent records mapped to speaker IDs
  • QA report with pass rates, rejection reasons and agreement statistics
  • Speaker-disjoint train / dev / test splits on request
11

What this trains, and what it does not

  • Contact-centre and IVR ASR
  • Voice bots operating over the phone network
  • Intent classification on narrowband audio
  • Robustness to codec and packet loss

Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.

Frequently asked

Is 100 speakers of Bengali enough?

Enough to prove a cohort definition works and to build a small speaker-verification or accent test set. Not enough for per-dialect statistics.

Why telephony speech rather than another speech type?

Contact-centre and IVR ASR, Voice bots operating over the phone network, Intent classification on narrowband audio are what this style is the right input for. Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.

How long does a pilot cohort Bengali build take?

Three to four weeks, almost entirely determined by how narrow the screening criteria are. A single delivery with the full demographic report, since the cohort report is the point of a build this size.

What does 100 speakers of Bengali telephony speech cost?

Quoted per delivered hour against this specification. At this band the drivers are screening narrowness dominates; the recording itself is a minor cost at this size. Send the spec and you get one fixed figure.

How much QA is applied at this volume?

100% content QA, plus per-speaker demographic verification against the screening record.

Quote this Bengali dataset

100 speakers, telephony speech, Bengali — pilot cohort. Adjust anything and send it.

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