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Dataset specification · Production cohort

1,000 speakers of Tamil Telephony Speech

A production cohort build of 1,000 speakers of Tamil telephony speech. Generalisation across speakers, which is what actually drives real-world ASR robustness. Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

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Structured dataset packages ready for delivery — 1,000 speakers of Tamil Telephony Speech
Volume
1,000 speakers
Scale
Production cohort
Per speaker
10–20 minutes of accepted audio per speaker
Accepted yield
50–60% of recorded time is accepted
01

How Tamil telephony speech is captured

Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

Scenario-driven calls between a caller and an agent or IVR flow, each leg recorded separately, across a deliberate spread of handsets and network conditions.

Yield at this style: 50–60% of recorded time is accepted. Dropped calls, network artefacts beyond tolerance and unusable legs are discarded. Real network conditions are the point of the style and also its main cost.

Production cohort — what the build is actually made ofCitiesSix to eightStudiosEight rooms plus two mo…RecruitersEight coordinators, one…Audio yield~500 hours at 30 minute…Sessions per day45–55Team1 programme lead, 1 reg…
02

The specification

FieldValue
LanguageTamil (ta-IN, Tamil)
Volume1,000 speakers
Equivalent500 hours at 30 minutes per speaker
Speech typeTelephony Speech
Per speaker10–20 minutes of accepted audio per speaker
Sample rate8 kHz narrowband, matching what a deployed contact-centre model actually receives
CodecG.711 and AMR-NB captured explicitly, with the codec recorded per call in the manifest
LegsCaller and agent recorded on separate legs, never as a mixed call recording
Network conditionsHandset type, network carrier and packet-loss events logged per call
DialectsChennai (Madras Bashai), Kongu (Coimbatore), Madurai, Nellai (Tirunelveli)
TranscriptionVerbatim, native-speaker, second-pass reviewed
Annotators writing prompts and responses for LLM training data — supporting 1,000 speakers of tamil telephony speech
Annotators writing prompts and responses for LLM training data
03

Designing the call flows for Tamil

  • Call scenarios drawn from real contact-centre intents: balance enquiry, complaint, booking change, escalation
  • IVR flows scripted with deliberate mis-entry and barge-in paths, since those are where deployed systems fail
  • Handset spread specified up front — low-end Android, feature phone, landline — because handset variance is a real acoustic axis
  • Background conditions varied on purpose: street, vehicle, indoor, since real callers are rarely in quiet rooms
  • Built against Tamil specifically: Extreme diglossia: written Tamil and spoken Tamil differ so much that read-speech corpora are near-useless for conversational ASR
  • Code-mixing handled explicitly rather than edited out — Tanglish is the default urban register. Technology, finance, and workplace vocabulary is largely English embedded in Tamil syntax.
04

Running a production cohort Tamil build

Nine to twelve weeks, with recruitment running continuously rather than in a front-loaded phase.

Six to eight batches, speaker-disjoint by construction so held-out speakers are genuinely held out.

Recruit by district rather than by city alone; Chennai-only cohorts produce models that degrade sharply in the south and west of the state.

ParameterAt this volume
CitiesSix to eight — Chennai, Coimbatore, Madurai, Tiruchirappalli, Salem, Tirunelveli
StudiosEight rooms plus two mobile rigs
RecruitersEight coordinators, one regional manager
Audio yield~500 hours at 30 minutes per speaker
Sessions per day45–55
Team1 programme lead, 1 regional manager, 8 coordinators, 14 engineers, 25 transcribers, 3 QA leads
05

Cohort design

At 1,000 speakers the quota matrix is enforced per cell, not in aggregate. Every dialect, age and gender combination carries its own target and is signed off individually before final acceptance, because an aggregate 50/50 split can hide a cell that was never filled at all.

Recruitment must be stratified by handset and carrier as well as by dialect, which adds a screening axis the other styles do not have.

DimensionTypical splitWhy it matters for Tamil
Gender50 / 50Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition
Age18-25: 30%, 26-40: 40%, 41-60: 30%Older speakers retain conservative Tamil forms that younger urban speakers have lost
RegionTamil Nadu / Puducherry / parts of Karnataka and Kerala and othersDialect spread across 6 recognised varieties
EducationMixed, including below-graduatePrompt-reading fluency correlates with education and skews prosody
ConditionStudio / quiet room / fieldMatch the noise profile of your deployment
06

Tamil-specific considerations

  • Extreme diglossia: written Tamil and spoken Tamil differ so much that read-speech corpora are near-useless for conversational ASR
  • Tanglish is the default urban register. Technology, finance, and workplace vocabulary is largely English embedded in Tamil syntax.
  • Almost all public Tamil audio is literary read speech from news or scripture. Genuine colloquial Tamil, especially southern and Kongu varieties, is the single biggest gap for anyone building Tamil voice products.
07

Quality gates for telephony speech

  • Codec and sample rate verified per file, rejecting any studio audio that has been downsampled to fake a telephony path
  • Echo and double-talk checked on both legs
  • DTMF events verified against the call log
  • Level normalisation applied per leg, since handset output levels vary far more than studio microphones do
  • Transcribers normalising spoken Tamil into literary Tamil, destroying the acoustic-text alignment
  • ழ / ள / ல confusion

100% technical QA, 10% content QA stratified by city and coordinator, with voice-based duplicate detection across the whole cohort.

08

What goes wrong on telephony speech sessions

  • Studio audio downsampled to 8 kHz and passed off as telephony, which has none of the codec or packet-loss characteristics that matter
  • Echo and double-talk that make the agent leg unusable
  • Carrier and handset monoculture, producing a corpus that only represents one acoustic path
  • Over-clean recordings from participants who move somewhere quiet to take the call, defeating the purpose
09

Risks at production cohort in Tamil

Cost at this band is driven by: Number of distinct demographic cells rather than total speakers.

  • Speaker-disjoint splits are only trustworthy if duplicate detection is voice-based rather than ID-based, since one person can present two identities
  • Coordinator-level demographic bias becomes measurable at this size and should be reported, not smoothed over
  • Tamil carries 6 recognised varieties across Tamil Nadu, Puducherry, parts of Karnataka and Kerala, so the quota matrix is wider than the headline volume suggests
  • Almost all public Tamil audio is literary read speech from news or scripture. Genuine colloquial Tamil, especially southern and Kongu varieties, is the single biggest gap for anyone building Tamil voice products.
10

Deliverables

  • WAV audio to your naming convention, with the per-file manifest
  • Verbatim Tamil transcripts with utterance-level timestamps
  • Call metadata: duration, codec, handset class, carrier, packet-loss events
  • Intent label per call and per turn
  • DTMF and hold, transfer and barge-in events
  • Agent and caller leg identifiers
  • Per-speaker metadata: age band, gender, region, dialect, education band
  • Consent records mapped to speaker IDs
  • QA report with pass rates, rejection reasons and agreement statistics
  • Speaker-disjoint train / dev / test splits on request
11

What this trains, and what it does not

  • Contact-centre and IVR ASR
  • Voice bots operating over the phone network
  • Intent classification on narrowband audio
  • Robustness to codec and packet loss

Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.

Frequently asked

Is 1,000 speakers of Tamil enough?

Enough for production ASR generalisation and for a speaker-verification corpus with meaningful negative pairs.

Why telephony speech rather than another speech type?

Contact-centre and IVR ASR, Voice bots operating over the phone network, Intent classification on narrowband audio are what this style is the right input for. Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.

How long does a production cohort Tamil build take?

Nine to twelve weeks, with recruitment running continuously rather than in a front-loaded phase. Six to eight batches, speaker-disjoint by construction so held-out speakers are genuinely held out.

What does 1,000 speakers of Tamil telephony speech cost?

Quoted per delivered hour against this specification. At this band the drivers are number of distinct demographic cells rather than total speakers. Send the spec and you get one fixed figure.

How much QA is applied at this volume?

100% technical QA, 10% content QA stratified by city and coordinator, with voice-based duplicate detection across the whole cohort.

Quote this Tamil dataset

1,000 speakers, telephony speech, Tamil — production cohort. Adjust anything and send it.

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