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Dataset specification · Pilot scale

50 hours of Hindi Telephony Speech

A pilot scale build of 50 hours of Hindi telephony speech. Proving that the specification survives contact with real speakers before anyone commits a budget to it. Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

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Structured dataset packages ready for delivery — 50 hours of Hindi Telephony Speech
Volume
50 hours
Scale
Pilot scale
Per speaker
10–20 minutes of accepted audio per speaker
Accepted yield
50–60% of recorded time is accepted
01

How Hindi telephony speech is captured

Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

Scenario-driven calls between a caller and an agent or IVR flow, each leg recorded separately, across a deliberate spread of handsets and network conditions.

Yield at this style: 50–60% of recorded time is accepted. Dropped calls, network artefacts beyond tolerance and unusable legs are discarded. Real network conditions are the point of the style and also its main cost.

Pilot scale — what the build is actually made ofCitiesOne, usually the denses…StudiosA single treated roomRecruitersOne coordinatorSpeakers~100–120Sessions per day6–8Team1 coordinator, 2 engine…
02

The specification

FieldValue
LanguageHindi (hi-IN, Devanagari)
Volume50 hours
Equivalent100 speakers at 30 minutes each, or 50 speakers at one hour each
Speech typeTelephony Speech
Per speaker10–20 minutes of accepted audio per speaker
Sample rate8 kHz narrowband, matching what a deployed contact-centre model actually receives
CodecG.711 and AMR-NB captured explicitly, with the codec recorded per call in the manifest
LegsCaller and agent recorded on separate legs, never as a mixed call recording
Network conditionsHandset type, network carrier and packet-loss events logged per call
DialectsKhari Boli, Awadhi, Braj, Bhojpuri-influenced Hindi
TranscriptionVerbatim, native-speaker, second-pass reviewed
Transcriber timestamping Indian language audio — supporting 50 hours of hindi telephony speech
Transcriber timestamping Indian language audio
03

Designing the call flows for Hindi

  • Call scenarios drawn from real contact-centre intents: balance enquiry, complaint, booking change, escalation
  • IVR flows scripted with deliberate mis-entry and barge-in paths, since those are where deployed systems fail
  • Handset spread specified up front — low-end Android, feature phone, landline — because handset variance is a real acoustic axis
  • Background conditions varied on purpose: street, vehicle, indoor, since real callers are rarely in quiet rooms
  • Built against Hindi specifically: Four-way stop contrast (voiced/voiceless x aspirated/unaspirated) that collapses in models trained on English-first acoustic units
  • Code-mixing handled explicitly rather than edited out — Urban Hindi speech is Hinglish in practice. Expect 15-40% English tokens in spontaneous speech: numbers, brands, technology terms, and whole clause switches. Any Hindi corpus that excludes English tokens will not match production traffic.
04

Running a pilot scale Hindi build

Three to four weeks from signed specification. Recruitment is the critical path, not recording — the studio time itself is under two weeks.

Two batches: a 10-hour first batch in week two so you can run it through your pipeline while the rest is still recording, then the balance on completion.

Largest recruitment pool in the network. A 1,000-speaker Hindi cohort with balanced gender and 18-45 age bands is typically fielded across four cities to avoid a single-city accent bias.

ParameterAt this volume
CitiesOne, usually the densest pool for the language — Delhi, Lucknow
StudiosA single treated room
RecruitersOne coordinator
Speakers~100–120
Sessions per day6–8
Team1 coordinator, 2 engineers, 3 transcribers
05

Cohort design

At 50 hours the cohort is deliberately simplified: two or three dialect groups rather than the full spread, with quotas enforced in aggregate. A build this size cannot support per-cell targets and should not claim to.

Recruitment must be stratified by handset and carrier as well as by dialect, which adds a screening axis the other styles do not have.

DimensionTypical splitWhy it matters for Hindi
Gender50 / 50Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition
Age18-25: 30%, 26-40: 40%, 41-60: 30%Older speakers retain conservative Hindi forms that younger urban speakers have lost
RegionUttar Pradesh / Bihar / Madhya Pradesh and othersDialect spread across 7 recognised varieties
EducationMixed, including below-graduatePrompt-reading fluency correlates with education and skews prosody
ConditionStudio / quiet room / fieldMatch the noise profile of your deployment
06

Hindi-specific considerations

  • Four-way stop contrast (voiced/voiceless x aspirated/unaspirated) that collapses in models trained on English-first acoustic units
  • Urban Hindi speech is Hinglish in practice. Expect 15-40% English tokens in spontaneous speech: numbers, brands, technology terms, and whole clause switches. Any Hindi corpus that excludes English tokens will not match production traffic.
  • Public Hindi corpora skew heavily towards read newspaper text from educated urban speakers in Delhi and NCR. Rural Bihar and eastern UP speech, elderly speakers, and low-literacy speakers reading prompts aloud are largely absent.
07

Quality gates for telephony speech

  • Codec and sample rate verified per file, rejecting any studio audio that has been downsampled to fake a telephony path
  • Echo and double-talk checked on both legs
  • DTMF events verified against the call log
  • Level normalisation applied per leg, since handset output levels vary far more than studio microphones do
  • Inconsistent Devanagari vs romanised spelling for the same English loan word
  • Nukta characters (क़ ख़ ग़ ज़ फ़) applied inconsistently by transcribers

100% content QA. At this volume there is no reason to sample, and a pilot exists precisely to surface specification problems.

08

What goes wrong on telephony speech sessions

  • Studio audio downsampled to 8 kHz and passed off as telephony, which has none of the codec or packet-loss characteristics that matter
  • Echo and double-talk that make the agent leg unusable
  • Carrier and handset monoculture, producing a corpus that only represents one acoustic path
  • Over-clean recordings from participants who move somewhere quiet to take the call, defeating the purpose
09

Risks at pilot scale in Hindi

Cost at this band is driven by: Fixed setup cost is amortised over very few hours, so the per-hour rate is at its highest here; Narrow demographic requirements bite hardest at small cohort sizes.

  • The specification itself is usually the risk, not delivery — pilots exist to find the clauses that do not survive contact with real speakers
  • A single-city cohort will not represent the language nationally, and reading pilot results as national is the most common mistake at this band
  • Hindi carries 7 recognised varieties across Uttar Pradesh, Bihar, Madhya Pradesh, so the quota matrix is wider than the headline volume suggests
  • Public Hindi corpora skew heavily towards read newspaper text from educated urban speakers in Delhi and NCR. Rural Bihar and eastern UP speech, elderly speakers, and low-literacy speakers reading prompts aloud are largely absent.
10

Deliverables

  • WAV audio to your naming convention, with the per-file manifest
  • Verbatim Devanagari transcripts with utterance-level timestamps
  • Call metadata: duration, codec, handset class, carrier, packet-loss events
  • Intent label per call and per turn
  • DTMF and hold, transfer and barge-in events
  • Agent and caller leg identifiers
  • Per-speaker metadata: age band, gender, region, dialect, education band
  • Consent records mapped to speaker IDs
  • QA report with pass rates, rejection reasons and agreement statistics
  • Speaker-disjoint train / dev / test splits on request
11

What this trains, and what it does not

  • Contact-centre and IVR ASR
  • Voice bots operating over the phone network
  • Intent classification on narrowband audio
  • Robustness to codec and packet loss

Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.

Frequently asked

Is 50 hours of Hindi enough?

Enough to validate a specification, benchmark a vendor and produce a small evaluation set. Not enough to move a production model's error rate.

Why telephony speech rather than another speech type?

Contact-centre and IVR ASR, Voice bots operating over the phone network, Intent classification on narrowband audio are what this style is the right input for. Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.

How long does a pilot scale Hindi build take?

Three to four weeks from signed specification. Recruitment is the critical path, not recording — the studio time itself is under two weeks. Two batches: a 10-hour first batch in week two so you can run it through your pipeline while the rest is still recording, then the balance on completion.

What does 50 hours of Hindi telephony speech cost?

Quoted per delivered hour against this specification. At this band the drivers are fixed setup cost is amortised over very few hours, so the per-hour rate is at its highest here and narrow demographic requirements bite hardest at small cohort sizes. Send the spec and you get one fixed figure.

How much QA is applied at this volume?

100% content QA. At this volume there is no reason to sample, and a pilot exists precisely to surface specification problems.

Quote this Hindi dataset

50 hours, telephony speech, Hindi — pilot scale. Adjust anything and send it.

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