500 hours of Tamil Telephony Speech

Speech captured over a real telephony path — a genuine call through the network, not studio audio downsampled afterwards to imitate one.

Scenario-driven calls between a caller and an agent or IVR flow, each leg recorded separately, across a deliberate spread of handsets and network conditions.

Yield at this style: 50–60% of recorded time is accepted. Dropped calls, network artefacts beyond tolerance and unusable legs are discarded. Real network conditions are the point of the style and also its main cost.

• Call scenarios drawn from real contact-centre intents: balance enquiry, complaint, booking change, escalation
• IVR flows scripted with deliberate mis-entry and barge-in paths, since those are where deployed systems fail
• Handset spread specified up front — low-end Android, feature phone, landline — because handset variance is a real acoustic axis
• Background conditions varied on purpose: street, vehicle, indoor, since real callers are rarely in quiet rooms
• Built against Tamil specifically: Extreme diglossia: written Tamil and spoken Tamil differ so much that read-speech corpora are near-useless for conversational ASR
• Code-mixing handled explicitly rather than edited out — Tanglish is the default urban register. Technology, finance, and workplace vocabulary is largely English embedded in Tamil syntax.

Eight to twelve weeks. Cities are staggered rather than started together, so the protocol corrections found in the first city are applied before the last one begins recording.

Six to eight batches, fortnightly, each speaker-disjoint so you can train on early batches without contaminating a later evaluation split.

Recruit by district rather than by city alone; Chennai-only cohorts produce models that degrade sharply in the south and west of the state.

At 500 hours quotas are enforced per dialect and reconciled fortnightly. Aggregate demographics are reported per batch so drift is visible while there is still time to correct it.

Recruitment must be stratified by handset and carrier as well as by dialect, which adds a screening axis the other styles do not have.

• Extreme diglossia: written Tamil and spoken Tamil differ so much that read-speech corpora are near-useless for conversational ASR
• Tanglish is the default urban register. Technology, finance, and workplace vocabulary is largely English embedded in Tamil syntax.
• Almost all public Tamil audio is literary read speech from news or scripture. Genuine colloquial Tamil, especially southern and Kongu varieties, is the single biggest gap for anyone building Tamil voice products.

• Codec and sample rate verified per file, rejecting any studio audio that has been downsampled to fake a telephony path
• Echo and double-talk checked on both legs
• DTMF events verified against the call log
• Level normalisation applied per leg, since handset output levels vary far more than studio microphones do
• Transcribers normalising spoken Tamil into literary Tamil, destroying the acoustic-text alignment
• ழ / ள / ல confusion

100% technical QA, 10% content QA stratified by city, dialect, transcriber and recording condition, with automatic escalation to 100% on any failing batch.

• Studio audio downsampled to 8 kHz and passed off as telephony, which has none of the codec or packet-loss characteristics that matter
• Echo and double-talk that make the agent leg unusable
• Carrier and handset monoculture, producing a corpus that only represents one acoustic path
• Over-clean recordings from participants who move somewhere quiet to take the call, defeating the purpose

Cost at this band is driven by: Field and rural capture ratio — mobile rig hours cost more than studio hours; Rare dialect quotas, where the last 10% of the cohort can cost as much as the first 40%.

• Speaker duplication across cities becomes a real risk at this cohort size and needs active de-duplication against voice and ID
• Rural capture depends on weather and travel in a way studio work does not, so mobile-rig batches carry schedule variance
• Quota drift compounds across six cities unless demographics are reconciled weekly rather than at the end
• Tamil carries 6 recognised varieties across Tamil Nadu, Puducherry, parts of Karnataka and Kerala, so the quota matrix is wider than the headline volume suggests
• Almost all public Tamil audio is literary read speech from news or scripture. Genuine colloquial Tamil, especially southern and Kongu varieties, is the single biggest gap for anyone building Tamil voice products.

• WAV audio to your naming convention, with the per-file manifest
• Verbatim Tamil transcripts with utterance-level timestamps
• Call metadata: duration, codec, handset class, carrier, packet-loss events
• Intent label per call and per turn
• DTMF and hold, transfer and barge-in events
• Agent and caller leg identifiers
• Per-speaker metadata: age band, gender, region, dialect, education band
• Consent records mapped to speaker IDs
• QA report with pass rates, rejection reasons and agreement statistics
• Speaker-disjoint train / dev / test splits on request

• Contact-centre and IVR ASR
• Voice bots operating over the phone network
• Intent classification on narrowband audio
• Robustness to codec and packet loss

Narrowband telephony audio is the wrong input for TTS or any wideband model — the frequency content simply is not there. Use it for models that will be deployed on a phone line and nothing else.