Call-centre speech · ગુજરાતી
Gujarati Call Centre Speech Data
Simulated and consented real-world contact-centre audio in Indian languages, recorded over telephony-grade channels so it matches the bandwidth your production system actually sees. This page covers how that works specifically for Gujarati, where murmured (breathy-voiced) vowels are phonemic in gujarati and are absent from most shared indic acoustic models.
- Language
- Gujarati (gu-IN)
- Dialects covered
- 5
- Typical programme
- 250-1,000 hours
- Cities
- Ahmedabad, Surat, Vadodara
What changes when the language is Gujarati
The service specification stays constant across languages; the linguistics do not. For Gujarati, three things drive the design of a call-centre speech programme.
- Murmured (breathy-voiced) vowels are phonemic in Gujarati and are absent from most shared Indic acoustic models
- Dialect spread: Standard (Amdavadi), Surti, Kathiyawadi, Kachchhi-influenced
- Business and trade vocabulary is heavily English; Gujarati diaspora speech adds further English structure. Specify whether diaspora speakers are in or out of scope.
Technical specification
| Parameter | Standard |
|---|---|
| Channel | 8 kHz narrowband telephony plus 48 kHz reference where required |
| Codec | G.711 / Opus simulated to match your stack |
| Structure | Agent and customer on separate channels |
| Scenarios | Billing, delivery, KYC, recharge, collections, support, sales |
| Emotion | Neutral, frustrated and escalated variants on request |
Gujarati cohort design
Surat and Rajkot recruitment is essential for dialect coverage; Ahmedabad-only cohorts sound uniform.
| Dimension | Typical split | Why it matters for Gujarati |
|---|---|---|
| Gender | 50 / 50 | Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition |
| Age | 18-25: 30%, 26-40: 40%, 41-60: 30% | Older speakers retain conservative Gujarati forms that younger urban speakers have lost |
| Region | Gujarat / Daman & Diu / Dadra & Nagar Haveli and others | Dialect spread across 5 recognised varieties |
| Education | Mixed, including below-graduate | Prompt-reading fluency correlates with education and skews prosody |
| Condition | Studio / quiet room / field | Match the noise profile of your deployment |
Process
- Scenario library built from your call taxonomy
- Agent-side speakers briefed on your script and tone
- Recording over the specified codec path
- Transcription with intent and outcome labels
- Delivery with per-scenario counts
Gujarati-specific quality rules
- Breathy vowels have no consistent orthographic marking
- Kathiyawadi lexical items replaced with standard equivalents
- Numerals and currency in trade speech written inconsistently
Narrowband is simulated at capture time, not by downsampling clean studio audio, which would leave unrealistic artefacts.
Deliverables
- Dual-channel call audio
- Verbatim transcripts
- Intent, outcome and sentiment labels
- Scenario coverage matrix
Worked example
A representative Gujarati call-centre speech engagement: 250 hours from 500 speakers, 50/50 gender, ages 18-45, spread across Ahmedabad, Surat, Vadodara, recorded to the specification above and delivered in WAV with a per-utterance manifest.
Timeline: 3-6 weeks for 100-250 hours.
Where this data is missing today
Very little spontaneous Gujarati audio exists publicly; nearly all of it is Ahmedabad read speech.
Frequently asked
How much does Gujarati call-centre speech cost?
Priced per delivered hour or unit against a written spec. The cost drivers for Gujarati are dialect spread, demographic narrowness and recording condition, in that order.
Which Gujarati dialects are included?
By default Standard (Amdavadi), Surti, Kathiyawadi, Kachchhi-influenced and others, tagged per speaker. You can also commission a single-dialect corpus if you are targeting one region.
Can you deliver Gujarati data in our format?
Yes. Dual-channel call audio is the default, but naming, schema and directory structure follow your pipeline.
How long does a Gujarati programme take?
3-6 weeks for 100-250 hours.
Request a Gujarati call-centre speech quote
Hours, speakers, dialects, deadline. Send what you have.