aidataservices.inAI data collection · India

Voice Assistant Companies · IVR & Voice Bots

IVR & Voice Bots Data for Voice Assistant Companies

Device, OS and appliance makers shipping assistants into Indian homes and vehicles, where wake-word reliability and far-field accuracy decide the review scores. Deploying automated telephony flows that hold up against real Indian callers on narrowband lines.

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Contact centre floor used for IVR and voice bot data collection — IVR & Voice Bots Data for Voice Assistant Companies
Buyer
Voice Assistant Companies
Use case
IVR & Voice Bots
Metric
Intent accuracy
01

Where the two meet

Wake-word false accepts and rejects spike on Indian phonetics That is a ivr & voice bots problem, and it is solved by data shaped like this:

  • Telephony-bandwidth audio
  • Dual-channel calls
  • Intent-labelled utterances against a live taxonomy
Voice Assistant Companies · IVR & Voice BotsWhat goes wrongWhat they check before signingWake-word false accepts and rejects spike… on Indian phonetics…Far-field and in-car conditions are not r…epresented in close-mic corpora…Indian names, places, brands and numbers …are the most common entity failures…Can recordings be captured at the distanc…es and conditions the device sees?…Are entity-heavy prompt sets available (n…ames, addresses, PIN codes, amounts)?…Can negative wake-word data be collected …alongside positives?…We quote against the right-hand column, not the pitch.
02

Your evaluation criteria

  • Can recordings be captured at the distances and conditions the device sees?
  • Are entity-heavy prompt sets available (names, addresses, PIN codes, amounts)?
  • Can negative wake-word data be collected alongside positives?
Speaker recording scripted prompts for a speech data collection project — supporting ivr & voice bots data for voice assistant companies
Speaker recording scripted prompts for a speech data collection project
03

Metrics

  • Intent accuracy
  • Containment rate
  • Barge-in handling
04

Pitfalls

  • Studio audio downsampled to fake telephony
  • Scripted callers who never interrupt
  • Intent sets written by product, not derived from real calls
05

Contract points

  • Device-specific recording conditions
  • Exclusive use of the collected wake-word data
  • Staged delivery per firmware milestone

Frequently asked

What does a first engagement look like?

Usually a scoped pilot: one language, an evaluation set plus a first training batch, delivered in three to five weeks, followed by the full programme.

Can you match our existing vendor's schema?

Yes. Working to your schema avoids a conversion pass and keeps deliveries comparable across vendors.

How is provenance documented?

Per-item contributor records and consent mapped to IDs in the manifest.

Send your requirement

Language, volume, metric, deadline.

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