Call-centre speech · ಕನ್ನಡ
Kannada Call Centre Speech Data
Simulated and consented real-world contact-centre audio in Indian languages, recorded over telephony-grade channels so it matches the bandwidth your production system actually sees. This page covers how that works specifically for Kannada, where north karnataka speech has markedly different intonation and lexicon from mysuru standard.
- Language
- Kannada (kn-IN)
- Dialects covered
- 5
- Typical programme
- 250-1,000 hours
- Cities
- Bengaluru, Mysuru, Hubballi-Dharwad
What changes when the language is Kannada
The service specification stays constant across languages; the linguistics do not. For Kannada, three things drive the design of a call-centre speech programme.
- North Karnataka speech has markedly different intonation and lexicon from Mysuru standard
- Dialect spread: Bangalore urban, Mysuru (standard literary), Dharwad / North Karnataka, Mangaluru coastal
- Bengaluru is a migration city: Kannada speech there is mixed with English, Hindi, Tamil and Telugu. Native-only Kannada cohorts recruited in Bengaluru are hard to fill without screening for years of residence.
Technical specification
| Parameter | Standard |
|---|---|
| Channel | 8 kHz narrowband telephony plus 48 kHz reference where required |
| Codec | G.711 / Opus simulated to match your stack |
| Structure | Agent and customer on separate channels |
| Scenarios | Billing, delivery, KYC, recharge, collections, support, sales |
| Emotion | Neutral, frustrated and escalated variants on request |
Kannada cohort design
Screen Bengaluru participants for native fluency and years of Karnataka residence; otherwise the cohort drifts towards second-language Kannada.
| Dimension | Typical split | Why it matters for Kannada |
|---|---|---|
| Gender | 50 / 50 | Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition |
| Age | 18-25: 30%, 26-40: 40%, 41-60: 30% | Older speakers retain conservative Kannada forms that younger urban speakers have lost |
| Region | Karnataka / parts of Maharashtra, Tamil Nadu and Andhra Pradesh and others | Dialect spread across 5 recognised varieties |
| Education | Mixed, including below-graduate | Prompt-reading fluency correlates with education and skews prosody |
| Condition | Studio / quiet room / field | Match the noise profile of your deployment |
Process
- Scenario library built from your call taxonomy
- Agent-side speakers briefed on your script and tone
- Recording over the specified codec path
- Transcription with intent and outcome labels
- Delivery with per-scenario counts
Kannada-specific quality rules
- Northern lexical items replaced with standard equivalents
- Inconsistent transliteration of English technical terms
- Sandhi in connected speech transcribed as separate words by some annotators and joined by others
Narrowband is simulated at capture time, not by downsampling clean studio audio, which would leave unrealistic artefacts.
Deliverables
- Dual-channel call audio
- Verbatim transcripts
- Intent, outcome and sentiment labels
- Scenario coverage matrix
Worked example
A representative Kannada call-centre speech engagement: 250 hours from 500 speakers, 50/50 gender, ages 18-45, spread across Bengaluru, Mysuru, Hubballi-Dharwad, recorded to the specification above and delivered in WAV with a per-utterance manifest.
Timeline: 3-6 weeks for 100-250 hours.
Where this data is missing today
Mysuru/Bengaluru standard dominates. North Karnataka (Dharwad, Kalaburagi) and coastal Mangaluru speech are barely represented in any public corpus.
Frequently asked
How much does Kannada call-centre speech cost?
Priced per delivered hour or unit against a written spec. The cost drivers for Kannada are dialect spread, demographic narrowness and recording condition, in that order.
Which Kannada dialects are included?
By default Bangalore urban, Mysuru (standard literary), Dharwad / North Karnataka, Mangaluru coastal and others, tagged per speaker. You can also commission a single-dialect corpus if you are targeting one region.
Can you deliver Kannada data in our format?
Yes. Dual-channel call audio is the default, but naming, schema and directory structure follow your pipeline.
How long does a Kannada programme take?
3-6 weeks for 100-250 hours.
Request a Kannada call-centre speech quote
Hours, speakers, dialects, deadline. Send what you have.