Call-centre speech · తెలుగు
Telugu Call Centre Speech Data
Simulated and consented real-world contact-centre audio in Indian languages, recorded over telephony-grade channels so it matches the bandwidth your production system actually sees. This page covers how that works specifically for Telugu, where vowel-length contrasts are phonemic and short/long confusion changes meaning outright.
- Language
- Telugu (te-IN)
- Dialects covered
- 4
- Typical programme
- 500-2,000 hours
- Cities
- Hyderabad, Vijayawada, Visakhapatnam
What changes when the language is Telugu
The service specification stays constant across languages; the linguistics do not. For Telugu, three things drive the design of a call-centre speech programme.
- Vowel-length contrasts are phonemic and short/long confusion changes meaning outright
- Dialect spread: Telangana, Coastal Andhra (Godavari), Rayalaseema, Srikakulam
- Hyderabad speech mixes Telugu, Urdu/Deccani, Hindi and English. A Telugu dataset for Hyderabad deployment must include Urdu-origin vocabulary.
Technical specification
| Parameter | Standard |
|---|---|
| Channel | 8 kHz narrowband telephony plus 48 kHz reference where required |
| Codec | G.711 / Opus simulated to match your stack |
| Structure | Agent and customer on separate channels |
| Scenarios | Billing, delivery, KYC, recharge, collections, support, sales |
| Emotion | Neutral, frustrated and escalated variants on request |
Telugu cohort design
Split cohorts explicitly between Telangana and Andhra Pradesh and tag every speaker; models trained without the tag cannot be evaluated per region.
| Dimension | Typical split | Why it matters for Telugu |
|---|---|---|
| Gender | 50 / 50 | Pitch range differences change acoustic model behaviour; unbalanced cohorts bias recognition |
| Age | 18-25: 30%, 26-40: 40%, 41-60: 30% | Older speakers retain conservative Telugu forms that younger urban speakers have lost |
| Region | Andhra Pradesh / Telangana / parts of Karnataka and Odisha and others | Dialect spread across 4 recognised varieties |
| Education | Mixed, including below-graduate | Prompt-reading fluency correlates with education and skews prosody |
| Condition | Studio / quiet room / field | Match the noise profile of your deployment |
Process
- Scenario library built from your call taxonomy
- Agent-side speakers briefed on your script and tone
- Recording over the specified codec path
- Transcription with intent and outcome labels
- Delivery with per-scenario counts
Telugu-specific quality rules
- Telangana forms normalised to Coastal Andhra standard
- Long/short vowel marking errors under time pressure
- Urdu loanwords rendered inconsistently in Telugu script
Narrowband is simulated at capture time, not by downsampling clean studio audio, which would leave unrealistic artefacts.
Deliverables
- Dual-channel call audio
- Verbatim transcripts
- Intent, outcome and sentiment labels
- Scenario coverage matrix
Worked example
A representative Telugu call-centre speech engagement: 500 hours from 1,000 speakers, 50/50 gender, ages 18-45, spread across Hyderabad, Vijayawada, Visakhapatnam, recorded to the specification above and delivered in WAV with a per-utterance manifest.
Timeline: 3-6 weeks for 100-250 hours.
Where this data is missing today
Coastal Andhra read speech dominates. Telangana rural and Rayalaseema speech is thin, despite Hyderabad being the largest deployment market.
Frequently asked
How much does Telugu call-centre speech cost?
Priced per delivered hour or unit against a written spec. The cost drivers for Telugu are dialect spread, demographic narrowness and recording condition, in that order.
Which Telugu dialects are included?
By default Telangana, Coastal Andhra (Godavari), Rayalaseema, Srikakulam and others, tagged per speaker. You can also commission a single-dialect corpus if you are targeting one region.
Can you deliver Telugu data in our format?
Yes. Dual-channel call audio is the default, but naming, schema and directory structure follow your pipeline.
How long does a Telugu programme take?
3-6 weeks for 100-250 hours.
Request a Telugu call-centre speech quote
Hours, speakers, dialects, deadline. Send what you have.