Voice recording · IVR & Voice Bots
Voice Recording for AI Training for IVR & Voice Bots
Studio voice recording built for model training rather than broadcast: controlled acoustics, consistent mic distance, and reproducible session parameters across every speaker. Applied to ivr & voice bots, the specification is driven by one thing: intent accuracy.
- Service
- Voice recording
- Use case
- IVR & Voice Bots
- Primary metric
- Intent accuracy
Required data profile
- Telephony-bandwidth audio
- Dual-channel calls
- Intent-labelled utterances against a live taxonomy
Technical specification
| Parameter | Standard |
|---|---|
| Sample rate | 48 kHz |
| Bit depth | 24-bit |
| Microphone | Large-diaphragm condenser, fixed distance, pop filter |
| Room | Treated booth, RT60 under 0.3s |
| Processing | None. No compression, EQ, or noise reduction on delivered audio |
| Session length | 30-90 minutes per speaker, with breaks logged |
Process
- Session template definition so every studio in the network records identically
- Speaker briefing and pronunciation calibration
- Take-level monitoring with immediate re-record on defect
- Per-session technical report
- Delivery with unprocessed masters
Metrics this feeds
- Intent accuracy
- Containment rate
- Barge-in handling
Failure modes to design out
- Studio audio downsampled to fake telephony
- Scripted callers who never interrupt
- Intent sets written by product, not derived from real calls
Delivered audio is never processed. Training pipelines should see the raw capture so augmentation stays under your control.
Deliverables
- Unprocessed WAV masters
- Session logs
- Take-level metadata
- Speaker consent records
Frequently asked
Is voice recording the right service for ivr & voice bots?
It covers telephony-bandwidth audio. Most ivr & voice bots programmes combine it with at least one other service; we will say so in the scope rather than selling one line item.
What languages are available?
All 14 languages in the network plus Indian English accent bands.
How is the evaluation set handled?
Collected first, from speakers disjoint from the training cohort, so improvement is measurable.
Scope voice recording for ivr & voice bots
Send the metric you need to move.